Claim Management

We handle, process and file all agents and passengers claims, e.g. claims for delayed or cancelled flights, lost and damaged baggage, stolen items, ADMs, credit cards etc.

Enquiries of passengers and agents are send to our office, were all claims are handled on behalf of the airline.

The communication and clarification with passengers and agents are accomplished through our well trained professionals.

Through our long-time experience in claim handling for mayor international airlines, we conduct these services with optimized and standardized workflow, large flexibility in processing and state of art technologies.

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Claim Management